Prepaid Collect Service
Prepaid Collect Service allows inmates to make prepaid collect calls to specific phone numbers associated with the prepaid account set up by family and friends.
There are no monthly spending limits and calls can be completed to cell phones, internet phone services or other services which do not provide traditional collect billing.
Debit Service
Debit Service calling can be used by the inmate to call any number approved by their facility.
Inmate Voicemail
Inmate voicemail is available using the same Prepaid Collect account used to make phone calls. Voicemails may only be sent from called parties to inmates – inmates may not leave voicemails for called parties.
Voicemails are billed at the same rate as inmate telephone calls.
Not all voice biometrics solutions are created equal, and there are major differences in this technology…that is why we chose Argus as our partner …they are the premier technology provider in the industry by offering practical fraud reduction solutions that work, and are easy to use.
Argus Solutions provides a software suite of continuous voice identification investigative tools that includes voice biometrics, word search, reverse number look up, voice-to-text translation for over 40 languages, and data mining analytical software solutions that is fully integrated into our iCATS platform. Additionally, the Argus Echo system can be configured for three-factor authentication (PIN, Voice, and Facial recognition) prior to an offender’s release from the facility.
“Blondieâ€, “Angel Eyes†and “Tucoâ€, did a great job of characterizing the movie, so we chose this metaphor to relate how we characterize today’s inmate communications industry.
So who are the players in today’s Good, Bad, and Ugly Inmate Technology Market?
CAT is a refreshingly different and good company to do business with because of our outstanding service to correctional facilities, inmates, and their friends and family. CAT will be good for your facility by providing the best time-saving advanced technology, and for the inmates by bringing meaningful communication and applications that contribute to rehabilitation and reducing recidivism.
The “Good†– CAT is doing a great job of serving our customers. We’re well organized with highly-dedicated and focused team members who want you to be successful with your inmate communications system. Our calling and monetary service rates to inmates and their families are the lowest in the industry and are not only transparent, but fully auditable to your satisfaction.
We know that in the world of inmate communications, reputations spread quickly between municipalities and organizations. That’s why CAT’s goal is to become the most requested provider in the industry
CAT will be good for families and friends by offering lower, transparent auditable rates on all calls and treating their means of communication and interaction with dignity and respect. CAT will also guarantee very competitive commissions to the correctional facility. Our philosophy is to help educate corrections administrations by making them more savvy on the ins and outs of inmate communication technology and true costs. For far too long many counties, inmates, and families have been taken advantage of by high-profit, low-service-driven philosophies. There are Bad and Ugly inmate service providers, but CAT is not one of them.
CAT not only provides free calls in booking but also provides a free 90 second call to all phone numbers one time then charges the same low rates on these calls as all others and pays the same commission percentage as all other call types.
The “Bad†– Companies that charge high fees and calling rates.
The “Ugly†– Companies that sacrifice great service for high profits.
The devil is in the details – Ask the Inmate telephone consulting companies that make a living on providing commission and rate audits, guaranteed service level agreements with penalties, and contract language reviews.
We pride ourselves in helping educate our prospective customers about our industry. When you have nothing to hide, you can be completely transparent.
We promise to:
Recently we met with a state Public Utilities Commission and after our presentation, they told us that our level of ethics and integrity that we are bringing back to the industry is “refreshing and very neededâ€.
CAT has developed a strategic relationship with Tech Friends, Inc.* – recognized as the premier provider of inmate financial, family, and support products, and services listed below:
Our partner, Tech Friends is the only inmate tablet provider whose hardware and software solutions are designed and manufactured in the United States. Tech Friends offers Tablets, Video Visitation, Inmate Banking, Lobby and Booking Kiosks, and Secure Mail. All of the iCAT inmate calling features are fully integrated with the Tech Friends suite of products.
Inmates Deposit Cash and Swipe Credit Cards at Booking
• Shatterproof touchscreen
• 2000 lb. wall pull off
• Secure messaging
• Commissary ordering
• Inmate inquiries
• Customized grievance workflows
• General information
• Inmate account information
• Orientation video
• Handbook
• Law library
• Medical request
• Video visitation
ATIMS is a leader in the design and delivery of comprehensive, COTSâ€based (commercial off the shelf) applications for jail and offender management systems, with more than 20 years of experience. Their team of corrections domain and software development experts has intimate familiarity with all aspects of implementation in a jail environment from planning through to change management, training, data conversion and exchange.
All jails operate differently; therefore the BluHorse Jail Management System has been designed from the ground up to be flexible and modular. To do this, we created small, pluggable modules that can be added when it’s right for you. Each of these modules can be added at any time or if your facility needs something not currently offered, we can create the module for you and simply plug it into your system when ready.
The BluHorse JMS can include the following interfaces when implemented. Additional interfaces can be added as needed for an additional fee.
Data in the existing jail management system will be imported into the BluHorse JMS system. As much data as possible will be migrated. Current data storage structure and data integrity relationships may not allow some portions of the data to be converted. Once the data is converted it will be placed onto a web server where the facility can review and accept the data migration results prior to the final import.
Emergency Service administrators face personnel schedule challenges in maintaining balance between emergency preparedness, budget constraints, and department morale. Finding balance among employees, schedules, and resources can become a scheduling nightmare.
Public safety agencies use Schedule Express because our affordable technology solves problems across multiple organizations and departments. Whether it’s eliminating paperwork, cutting costs, or making the labor force more efficient – our focus is on the complete workforce.
Schedule Express by Informer Systems addresses the most complex scheduling challenges by automating the scheduling processes and procedures. This comprehensive solution vastly simplifies the logistics involved with staffing and scheduling human resources and physical assets.
The Scheduling Express solution is used in Placer County, CA, Santa Barbara County, CA, and Clark County – Las Vegas, NV, just to name a few.
Corrisoft is dedicated to delivering advanced technology solutions that support community supervision agencies in their efforts to facilitate reentry and rehabilitation services. Their primary focus is to provide a powerful solution that makes it far easier for case managers to work efficiently, consistently, engage clients, and drive better outcomes.
Corrisoft’s Alternative to Incarceration via Rehabilitation (AIR™) program provides smartphone-based communication solutions to help specialty courts and community supervision agencies better interact with clients and more efficiently facilitate support services. To provide agencies with a cohesive spectrum of solutions, AIR relies on six industry-leading products:
All six products operate on the same web-based management platform and work together to make it easier for agencies to engage clients, deliver support services, and manage activity.
From a smartphone with use-control features that provides continuous location services to a remote reporting app the client downloads to their own phone, AIR offers a spectrum of solutions that form one of the industry’s most comprehensive supervision systems.
Cellsense® Plus provides the effectiveness, versatility, and ease of use that correctional facilities need to combat contraband issues associated with gaps in traditional security systems. Cellsense Plus is the proven choice for cell phone, weapon, and contraband detection. Utilizing a highly effective ferromagnetic detection (FMDS) technology, Cellsense Plus has been designed to keep both large and small concealed contraband from escaping detection. Cellsense Plus features and benefits include:
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